Refund & Return Policy — We Love Beauty LLC

Last Updated: September 2026

Thank you for shopping with We Love Beauty LLC. We want you to be fully satisfied with your purchase. This Refund & Return Policy explains how returns, exchanges, and refunds are handled.

1. Eligibility for Returns

To qualify for a return, the following conditions must be met:

• The item must be unused, unopened, and in its original packaging

• The item must be in resellable condition

• The return request must be submitted within 7 days of delivery

• Proof of purchase is required (order number or receipt)

We do not accept returns for:

• Opened or used beauty products

• Items with broken seals

• Clearance or final‑sale items

• Gift cards

• Items damaged due to customer handling

2. Return Process

To initiate a return, email us at hello@shopwelovebeauty.com with:

• Your name

• Order number

• The item(s) you wish to return

• Reason for the return

Once approved, you will receive instructions on how to ship the item back.

Customers are responsible for:

• Return shipping costs

• Ensuring the item is packaged securely

• Providing tracking information (recommended)

We Love Beauty LLC is not responsible for lost or damaged return shipments.

3. Refunds

Refunds are issued only after the returned item is received and inspected.

Refunds may be:

• Approved — if the item meets all return requirements

• Denied — if the item is opened, used, damaged, or not in original condition

Approved refunds will be issued to the original payment method.

Please allow 5–7 business days for processing after approval.

Shipping fees are non‑refundable.

4. Exchanges

We currently do not offer direct exchanges. If you need a different item, please return the original (if eligible) and place a new order.

5. Damaged or Incorrect Items

If your order arrives damaged or incorrect:

Email hello@shopwelovebeauty.com within 48 hours of delivery with:

• Photos of the item

• Photos of the packaging

• Your order number

We will review and provide a replacement or solution.

6. Non‑Returnable Items

For safety and hygiene reasons, the following items cannot be returned:

• Opened beauty products

• Haircare items with broken seals

• Tools or accessories that have been used

• Any item marked “Final Sale”

• Gift cards

7. Order Cancellations

Orders may be canceled only if they have not yet shipped.

Once an order is in transit, it cannot be canceled.

8. Contact Us

For questions about returns or refunds, contact:

We Love Beauty LLC Email: hello@shopwelovebeauty.com. Location: Atlanta, GA